In case you have made payment via SBI Bank to any Merchant (say Amazon, Flipkart, Swiggy, Zomato Etc), and the amount has been deducted but not received by Merchant then you need to check for 2 things
1) Merchant Reference number
2) Transaction Date
After obtaining these 2 things with you , you can check the status at following link
https://www.sbiepay.sbi/secure/transactionTrack
Refund not received in Bank
You must ask for Refund Reference Number (RRN) from your merchant if he claims he has refunded the money to your Banker.
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