E Mail to Income Tax Department

The grievances are received by e-mail at ASK call centers on following e-mail ids:-

(i)                 ask@incometax.gov.in

(ii)               pan@incometax.gov.in

(iii)             refunds@incometax.gov.in

The nature of grievances received at ASK is broadly as below:-

• PAN Correction/De-duplication
• TAN Correction/De-duplication
• Pending Refunds
• Refund Adjustment against Demand
• efiling Rectification / Intimation u/s 143/154
• Payment of taxes under OLTAS etc.

In order to provide quick resolution of taxpayer’s grievance, wherever action is required to be taken by the officers in field formation, the Aayakar Sampark Kendra should forward the email to concerned CIT (Admn.& CO) for onward transmission to respective Jurisdictional Pr. CCIT/CCIT/Pr. CIT/CIT/Assessing Officer for necessary action. The taxpayer may also be informed so that he may do further correspondence with the concerned officer.