First of all we need
to understand the Govt. of India has outsourced/contracted two companies for
making/handling of PAN card these are NSDL and UTIISL.
As per Law
The PAN Service Providers must destroy the undelivered PAN Card
(after exhausting all modes of delivery) after six months so that
these PAN Cards are not misused. However, if any grievance of non-receipt of
PAN Card is received from the PAN Card holder at any later period then PAN Card
can be re-printed and re-dispatched at the original address (if address is
changed then the PAN applicant would be required to submit fresh Proof of
Identity and Proof of Address as per the Rules).
Grievance of
non-receipt of PAN Card
Income Tax
Department has started a website namely Sparsh India to help Assesse to
Register their complain related to PAN Card applied through NSDL or
UTIISL and they can also check the status of their grievance online.
Nature of Complain may be any of the following:-
Nature of Complaint
o Neither PAN
Number nor PAN Card Received
o PAN Card Not
Received (PAN Number Received)
o Returned
Undelivered (RUD)
o Name
Mismatch
o Photo
Mismatch
o Father’s
Name Mismatch
o Other
For filling Complaint
click on the following link
For filling online complaint you must know your
application/receipt number and other details of PAN like
Name, Father’s Name, Date of Birth, Address, Phone, e
mail, Application Date
For checking status of complaint
In case of Companies Father’s name could be filled as Not
Applicable.
At the place of Telephone number with STD code, simple
mobile number could be filled.
Not Connected to this
For surrendering more than two PAN cards, enter the
details here:-
