In case of UPI Fraud
1) Keep 12 Digit Transaction number handy
2)
Get the VPA address of the
person to whom transfer has been made.
3)
Report the fraud at following
link
https://www.npci.org.in/what-we-do/upi/dispute-redressal-mechanism
Alternatively
- Visit the ‘get in touch’ page through the BHIM UPI app. You will find three segments- query, complaint and feedback
- Choose the complaint segment, you will need to choose the type of complaint to register (transaction/cashback, login, etc.)
- Fill in the information as required such as type of issue, virtual payment address (VPA), email ID, date of transaction, registered mobile number and comment to briefly explain the issue
- Once you file the mandatory field, enter the captcha code and submit
- The response to the complaint will be mailed to your registered email ID by the customer support team of BHIM UPI
